How Dibs Automatically Manages Backorders
Arun
Last Update il y a un an
Key Concepts
Ordered Quantity: This is a Dibs-managed custom field that tracks how many units have been sold after stock hits zero. It ensures your custom limit is enforced correctly.
The Backorder Flow — Explained with an Example
Here’s a typical inventory cycle and how Dibs handles each phase automatically:
- Inventory increases from 0 or negative to positive.
- Dibs disables “Continue selling when out of stock” (green marker: OFF).
- Backordering ends. Normal sales resume.
Normal Sale
- Customers purchase from available stock as usual.
Out of Stock
- Inventory reaches 0.
Dibs automatically:
Enables “Continue selling when out of stock”.- Resets Ordered Quantity to 0 for variant level associations. Merchants responsibility to handle this for product level associations.
- Backorder begins. Orders are now counted against the Dibs limit.
Backorder Sale
- Customers continue purchasing beyond 0 inventory.
- Dibs tracks how many units are sold during this phase.
Sold Out (Custom Limit Reached)
If total backordered units reach your Dibs Custom Limit (e.g., 7 units),
Dibs disables “Continue selling when out of stock.”- Product is marked as sold out, and backordering stops.
Cycle Repeats After Next Restock
Summary of What Dibs Automates (Backorders)
Each time something changes in your store — a product goes out of stock, an order is placed, or a plan is edited — Dibs automatically updates key settings so your backorder flow stays accurate and seamless.
| ⚙️ Event | 📝 When | 🔁 Dibs Action |
|---|---|---|
| Create backorder plan | Product inventory is 0 or negative | ✅ Enable Continue selling 🔄 Reset Ordered Quantity to 0 |
| Add Product to Backorder Plan | Inventory is 0 or negative | ✅ Enable Continue selling 🔄 Reset Ordered Quantity to 0 |
| Remove Product from Plan | Any inventory | 🚫 Disable Continue selling 🧹 Remove Ordered Quantity tracking |
| Change Plan Category from Preorder to Backorder | Inventory is 0 or negative | ✅ Enable Continue selling 🔄 Reset Ordered Quantity to 0 |
| Reduce Custom Limit | New limit < Ordered Qty | 🚫 Disable Continue selling |
| Increase Custom Limit | New limit > Ordered Qty | ✅ Enable Continue selling |
| Disable Plan | Any time | ⏸ Pause auto-updates to Continue selling & Ordered Qty |
| Delete Plan | Any time | 🧹 Clear all plan data: - DB record - Metaobject - Ordered Qty |
🔄 Inventory Changes (Auto via Webhooks)
| ⚙️ Event | 📝 When | 🔁 Dibs Action |
|---|---|---|
| Goes Out of Stock | Product is in active backorder plan | ✅ Enable Continue selling 🔄 Reset Ordered Quantity to 0 only for variant level associations. Merchant handles this for product level associations. |
| Comes Back in Stock | Product is in active backorder plan | 🚫 Disable Continue selling |
| 🧾 Event | 📝 When | 🔁 Dibs Action |
|---|---|---|
| Order Placed (Backorder) | Product is in active backorder plan | ➕ Increase Ordered Quantity by item qty |
| Order Reaches Custom Limit | Ordered Qty ≥ Custom Limit | 🚫 Disable Continue selling (auto stop further orders) |
You only need to set the plan and limits once — Dibs will take care of the rest, adjusting Shopify’s native Continue selling when out of stock and its own Ordered Quantity field based on real-time store activity.