Managing Preorder Availability & Limits

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Preorders allow customers to purchase items that are not immediately available. To manage preorder duration and stock limits effectively, you can define time-based availability and quantity-based limits for each preorder plan.

Availability Schedule (Time-Based Activation & End)

This section lets you control when preorders start and stop.

Start Date & Time
  • Preorders will become active at the specified date and time.

  • Until this time, the preorder remains inactive and customers won’t see the option to order.

End Date & Time (Optional)
  • If an end date is set, preorders will automatically stop on the specified date and time.

  • If no end date is set, preorders continue running indefinitely unless a limit is reached.
ScenarioStart Date
End Date
Preorder Ends When...
Limited-time preorders✅Set✅SetOn the end date, even if stock remains.
Open-ended preorders✅Set❌Not SetRuns until manually stopped or stock runs out.
Note: The End Date is a hard stop—preorders will not continue beyond this date, even if stock is available.
Preorder Limits (Stock-Based Ending)

This section helps prevent overselling by setting a maximum preorder quantity.

Limit Options
  • Unlimited → Preorders continue until the end date (or indefinitely if no end date is set).

  • Set a limit per product → Preorders stop when the specified quantity is reached.

ScenarioPreorder Limit
End Date
Preorder Stops When...
Preorder for 100 units only
100 units❌Not SetWhen 100 units are preordered.
Preorder up to 200 units until Dec 31
200 units✅SetWhichever comes first: Dec 31 or 200 units sold.
No limits, open indefinitely
❌Unlimited❌Not SetRuns until manually disabled.

 Note: If a preorder limit is reached, the preorder automatically stops, even if the end date has not arrived.

How Preorder Availability & Limits Work Together
ScenarioStart Date
End DatePreorder Limit
Preorder Stops When...
Preorder runs for 30 days or up to 500 units
✅Aug 1, 2024✅Aug 31, 2024✅500 unitsWhichever happens first: Aug 31 or 500 units sold.
Preorder for unlimited stock but time-bound✅Aug 1, 2024✅Aug 31, 2024❌UnlimitedPreorders end on Aug 31.
Preorder stops when stock runs out
✅Aug 1, 2024❌Not Set✅300 unitsStops when 300 units are sold.
No predefined stop condition (manual control)
✅Aug 1, 2024❌Not Set❌UnlimitedPreorders continue until manually disabled.

Notes:

  • Preorders Always Stop at the End Date (if set), regardless of stock availability.
  • Preorders Always Stop When the Limit is Reached, even if an end date exists.
  • No End Date + No LimitPreorders must be manually disabled when needed

FAQs

Q: Can I set both an end date and a stock limit?

A: Yes! The preorder will end at whichever happens first—the end date or the limit being reached.
Q: What happens if I set an end date but don’t set a stock limit?

A: The preorder will continue accepting orders until the end date, regardless of how many units are sold.

Q: What happens if I set a stock limit but don’t set an end date?

A: The preorder stops automatically when the limit is reached.

Q: What if I don’t set either an end date or a stock limit?

A: Preorders run indefinitely until you manually disable them.

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