Managing Preorder Availability & Limits
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Preorders allow customers to purchase items that are not immediately available. To manage preorder duration and stock limits effectively, you can define time-based availability and quantity-based limits for each preorder plan.
This section lets you control when preorders start and stop.
Preorders will become active at the specified date and time.
Until this time, the preorder remains inactive and customers won’t see the option to order.
If an end date is set, preorders will automatically stop on the specified date and time.
- If no end date is set, preorders continue running indefinitely unless a limit is reached.
| Scenario | Start Date | End Date | Preorder Ends When... |
| Limited-time preorders | ✅Set | ✅Set | On the end date, even if stock remains. |
| Open-ended preorders | ✅Set | ❌Not Set | Runs until manually stopped or stock runs out. |
This section helps prevent overselling by setting a maximum preorder quantity.
Unlimited → Preorders continue until the end date (or indefinitely if no end date is set).
Set a limit per product → Preorders stop when the specified quantity is reached.
| Scenario | Preorder Limit | End Date | Preorder Stops When... |
| Preorder for 100 units only | 100 units | ❌Not Set | When 100 units are preordered. |
| Preorder up to 200 units until Dec 31 | 200 units | ✅Set | Whichever comes first: Dec 31 or 200 units sold. |
| No limits, open indefinitely | ❌Unlimited | ❌Not Set | Runs until manually disabled. |
Note: If a preorder limit is reached, the preorder automatically stops, even if the end date has not arrived.
| Scenario | Start Date | End Date | Preorder Limit | Preorder Stops When... |
| Preorder runs for 30 days or up to 500 units | ✅Aug 1, 2024 | ✅Aug 31, 2024 | ✅500 units | Whichever happens first: Aug 31 or 500 units sold. |
| Preorder for unlimited stock but time-bound | ✅Aug 1, 2024 | ✅Aug 31, 2024 | ❌Unlimited | Preorders end on Aug 31. |
| Preorder stops when stock runs out | ✅Aug 1, 2024 | ❌Not Set | ✅300 units | Stops when 300 units are sold. |
| No predefined stop condition (manual control) | ✅Aug 1, 2024 | ❌Not Set | ❌Unlimited | Preorders continue until manually disabled. |
Notes:
- Preorders Always Stop at the End Date (if set), regardless of stock availability.
- Preorders Always Stop When the Limit is Reached, even if an end date exists.
- No End Date + No Limit → Preorders must be manually disabled when needed
FAQs
Q: Can I set both an end date and a stock limit?
A: Yes! The preorder will end at whichever happens first—the end date or the limit being reached.A: The preorder will continue accepting orders until the end date, regardless of how many units are sold.
Q: What happens if I set a stock limit but don’t set an end date?
A: The preorder stops automatically when the limit is reached.
Q: What if I don’t set either an end date or a stock limit?
A: Preorders run indefinitely until you manually disable them.
